Correctional Service of Canada’s response to the Correctional Investigator’s report on Matthew Hines’ institutional death

OTTAWA, ONTARIO – Don Head, Commissioner of the Correctional Service of Canada (CSC), issued the following statement regarding the release of Matthew Ryan Hines’ , Of the Office of the Correctional Investigator (OCI).

“On behalf of the Correctional Service of Canada (CSC), I extend my deepest and deepest sympathy to Matthew Hines’ family and friends on the tragic death of their loved ones. I would also like to apologize to Mr. Hines’ family for the inaccuracy of the information provided at the time of his death. Our thoughts remain with them as we strive to make significant changes in response to the issues that contributed to Mr. Hines’ death.

We recognize that there were very serious concerns about the use of force against Mr. Hines and the overall response to the medical emergency that led to his death. The death of Mr. Hines, like all institutional deaths, is a tragedy, which in his case could have been avoided if there had been a series of different interventions on May 26, 2015. We would like to assure the family And Hines’ friends, and all Canadians, that CSC takes all instances of institutional deaths seriously and that we are committed to ensuring that the important lessons learned from his death are now Response to similar situations.

The Correctional Investigator’s report provides additional information and recommendations that will complement our ongoing action plan and the corrective actions we have already taken following the report of the Inquiry Committee on Death Mr. Hines. On behalf of CSC, I accept the recommendations of the OCI. Our response reflects our determination to learn from the death of Mr. Hines and to continually strive to improve our response to a medical emergency.

My senior management team and I continue to work collaboratively at the national, regional and institutional levels to meet the commitments identified in our action plan on the death of Mr. Hines. For example, we updated our policies and improved our training programs, including the addition of new simulation exercises based on specific factors in the file. We know there is still work to be done to prevent institutional deaths. Our response to the OCI report will allow us to make sure that responses to medical emergencies are quicker and more appropriate and that they are aimed primarily at protecting life. CSC will continue to make every effort to make the necessary improvements and to ensure that all staff and new employees have a clear understanding of their legal and policy obligations. “

Source: Correctional Service Canada